We're not a Call Center Company

On my way to the office, I saw a job opportunity banner of an IT company. I’m not really looking for a new job, but what really caught my attention was the line “We’re not a Call Center company” in bold letters. Then I start wondering. Why would a company put such an offending line in their job ad? What message do they want to say?

Maybe they’re trying to tell the people not to get a wrong impression that they are a Call Center company because of the fact that being a Call center agent is one of the most in demand jobs here in the Philippines.

A friend told to me his opinion about getting a job as a Call Center agent. He believed that this kind of job is for people who don’t have plans for their future. There’s no professional fulfillment being a Call Center agent. He can’t imagine himself, who struggled for five years in college just to obtain a license as an Engineer, being a Call Center agent who goes to work just to answer phone calls all day/night. He would rather start small as long as he’s taking the right path, little by little, building his career as an engineer.

In my opinion, there are types of people. Those who are willing to learn and earn and those who just wanted to earn.

I remember my first day in the office. I had a conversation with my boss and we talked about some professional and personal stuff, to make me feel comfortable working with them. He ended our conversation with a question. “What is your objective, to be a part of the company and share success with us or be financially successful by working for the company?” I’m a “learn and earn” type of person, so I’ve decided to give my best in doing my part for our success, as I build my future little by little.

Call center jobs became in demand as it became a salvation to those who are less fortunate and a life saver for the indolent degree-holder.

By the way, there are also types of people who are a lot different from the people mentioned above. Those were the people who are willing to take the risk on putting up their own business to attain success. I admire them.

Keeping my priorities straight

Hello World! – A classic line used as a dummy text or when testing a program.

It’s been a long time since I last visited friendster. That was the time when friendster is still using all shades of blue and the file size of each page are so big that it takes more than a minute before a page can load completely in a 31.2 kbps dial up connection – that was so frustrating. So I’ve decided to put friendster at the bottom of my hobby list.

Luckily, I was given a chance to have a faster connection at home. I can now do more online activities and be able to update my friendster :)

To start things up, I was planning to make my own website to be able to share information and some personal stuff to update my friends. Oh well! I just wish that I’ll be given a chance to make it happen this time. I’ve been working as a web developer for almost 4 years and was able come up with lots of design for my site but none of them was been published due to lack of time or maybe I wasn’t able to organize my activities properly, that’s why until now I haven’t got my own website. Pathetic me :)

This year, I wanted to make a difference. I wanted to keep my priorities straight. This may also apply to others.

"Action should culminate in wisdom" – Bhagavad Gita

Keeping a healthy balance in our lives is not an easy task. The world we live in is a busy place, filled with choices, obligations, and opportunities. Unless we set priorities in our lives and vigorously maintain them, we are likely to find ourselves hanging on by our fingertips, too involved with survival to affect positive change in the world around us.

Let’s take time to consciously list our obligations and activities, and we should not hesitate to put them down on paper. We should be as specific as possible. Then we should honestly and thoughtfully estimate how much time and effort we will be devoting to each. This exercise may cause us to see that we’re giving less attention to those items that should be most important. We only have one life to live; make it count.

"It's ever wise to prioritize."